Without showing your work.
When you have customer reports, you will eventually want to change how and what you measure. That’s fine! You have to explain the differences.
Especially if the change is because the old system’s measurements were wrong.
Your customers calibrated their business decisions around the old system. Changing it, even for the better, throws off their calculations.
Always improve your systems, and when calculations share, you need to overshare.
Remember the golden rule of SaaS: Do unto others as you would have AWS do unto you.
